Common Technology Combinations

AVL, CADS, and communications systems are used in conjunction to optimize dispatching and to transmit information about schedules, routes, and pick-up locations to drivers. CADS data can be downloaded onto Mobile Data Terminals (MDT), onboard devices that relay text or maps to drivers. Incorporating AVL and communications systems allows dispatchers and drivers to communicate in real time. The scheduler receives real-time vehicle location information and can send drivers updated trip manifests or directions. Otherwise, voice-based systems can be used for driver communication.

Automated or computer-aided reservations and billing systems can be integrated into CADS, making it faster and easier to confirm trips and to bill appropriately. This allows data input into the reservation system to automatically create a trip within CADS and also to automatically process billing information, reducing the need to transfer data from one system to another. If scheduling is done after each reservation is made, CADS can minimize the time that it takes to schedule the trip so that pick-up times can be provided to the client during the initial communication. Alternatively, electronic notification of pick-up times can automatically be generated and sent to passengers once schedules are finalized or if there is a change in the schedule.