December 2007

Some Factors to Consider

Security systems, especially CCTV cameras, are in operation by a wide range of transit agencies. Smaller agencies must determine if their security will truly be improved through the deployment of the various security and safety technologies and if they have staff trained to utilize these systems and internal staff capable of responding to incidents identified by these security technologies. Before installing CCTV cameras and other security system components, planning, implementation, and integration should be considered so the technology can be used to ensure adequate security and safety coverage from the deployments.

Planning

• Develop a well-structured procurement plan with performance-oriented requirements.
• Create thorough specifications that include opportunities for system expansion and multi-agency integration.
• Involve staff from various departments and outside stakeholders such as contractors.
• Visit peers at other transit agencies to determine full security needs.
• Identify vehicle capacity for additional wiring and discuss impact to available passenger space.

	Security Camera/Security System Core Technology by Transit Mode
	Fixed Route Bus	Demand Response	Rural Transit	Human Services Transit	Rail Transit	Ferry Boat
Large Agency	Security System: CCTV, AVL, silent alarms, wireless communications	Vehicle safety enhancements (rear view cameras) more important than safety technologies		If security system is deployed, low cost equipment focusing on external vehicle cameras	First priority – CCTV cameras at stations and stops over cameras in vehicles	If security system is deployed, initial installation for CCTV cameras at dock and land-side facilities
Medium Agency			Utilize voice communi-cations for incident response
Small Agency	CCTV for events recording

Implementation

• The implementation process, from planning to having an operational system, can take two to three years for large agencies and less than a year for small agencies.
• Train security personnel, drivers, and dispatchers on how to utilize the security equipment.
• Hire new staff as needed to benefit from an enhanced security system.
• Test and troubleshoot to ensure that equipment is performing as desired, including checking for camera blind spots and other coverage issues.

Integration

• Achieve interoperability with existing and planned ITS technologies (avoid proprietary interfaces between vehicle and dispatch-center components; look for open standards).
• Ensure flexibility for changes in fleet size and facility modifications.
• Update other technologies, such as Global Positioning Systems (GPS) or communications, as needed. This includes providing adequate bandwidth to transmit video to a central location that oversees safety and security.
• Consider integration and multi-use of security systems with other ITS capabilities and functions, including traveler information systems and scheduling systems.