ITS Transit Standards Professional Capacity Building Program

Module 6: Traveler Information, Part 1 of 2

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Slide 1:

Welcome - Graphic image of introductory slide. Please see the Extended Text Description below.

(Extended Text Description: Welcome - Graphic image of introductory slide. A large dark blue rectangle with a wide, light grid pattern at the top half and bands of dark and lighter blue bands below. There is a white square ITS logo box with words "Standards ITS Training" in green and blue on the middle left side. The word "Welcome" in white is to the right of the logo. Under the logo box is the logo for the U.S. Department of Transpotation, Office of the Assistant Secretary for Research and Technology.)

Slide 2:

Welcome slide with Mac Lister and screen capture of home webpage. Please see the Extended Text Description below.

(Extended Text Description: This slide, entitled "Mac Lister" has a photo of Mac Lister, Program Manager Knowledge and Technology Transfer, ITS Joint Program Office, on the left hand side, with his email address, Mac.Lister@dot.gov. A screen capture snapshot of the home webpage is found on the right hand side - for illustration only - from August 2014. Below this image is a link to the current website: www.pcb.its.dot.gov - this screen capture snapshot shows an example from the Office of the Assistant Secretary for Research and Development - Intelligent Transportation Systems Joint Program Office - ITS Professional Capacity Building Program/Advanced ITS Education. Below the main site banner, it shows the main navigation menu with the following items: About, ITS Training, Knowledge Exchange, Technology Transfer, ITS in Academics, and Media Library. Below the main navigation menu, the page shows various content of the website, including a graphic image of professionals seated in a room during a training program. A text overlay has the text Welcome to ITS Professional Capacity Building. Additional content on the page includes a box entitled What's New and a section labeled Free Training. Again, this image serves for illustration only. The current website link is: http://www.pcb.its.dot.gov.)

Slide 3:

Welcome slide with Jeffrey Spencer and screen capture of home webpage. Please see the Extended Text Description below.

(Extended Text Description: This slide, entitled "Jeffrey Spencer" has a photo of Jeffrey Spencer, ITS Team Leader, Federal Transit Administration, Office of Research, Demonstration and Innovation, on the left hand side, with his email address, Jeffrey.Spencer@dot.gov. A screen capture snapshot of the home webpage is found on the right hand side - for illustration only - which is the same screen snapshot from Slide 2. Below this image and to the right is the Federal Transit Administration (FTA) logo.)

Slide 4:

ITS Transit Standards Professional Capacity Building Program

Module 6:

Traveler Information, Part 1 of 2

Slide 5:

Activity. A placeholder graphic with an image of hand over a computer keyboard to show that an activity is taking place.

Slide 6:

Instructor

Head shot photo of the instructor, Carol L. Schweiger

Carol L. Schweiger
President
Schweiger Consulting LLC
Wakefield, MA, USA

Slide 7:

Target Audience

Slide 8:

Recommended Prerequisite(s)

  Decision-Maker Project Manager Project Engineer
Module 1: Introduction to ITS Transit Standards
Module 2: Transit Management Standards, Part 1 of 2
Module 3: Transit Communications Interface Profiles (TCIP), Part 1 of 2
Module 4: Transit Communications Interface Profiles, (TCIP), Part 2 of 2 N/A
Module 5: Transit Management Standards, Part 2 of 2 N/A

Slide 9:

Recommended Prior Knowledge

Slide 10:

Curriculum Path (Decision-Maker)

Curriculum Path for Decision-Maker: A graphical illustration indicating the sequence of training modules and where this module fits in. Please see the Extended Text Description below.

(Extended Text Description: Curriculum Path for Decision-Maker: A graphical illustration indicating the sequence of training modules and where this module fits in. Each module is represented by a box with the name of the module in it and a flow chart showing the logical flow of the modules with the current module boxed in red. The first three vertically-sequenced boxes are green, which means that it is a Recommended Prerequisite Module. The first box is "Introduction to ITS Transit Standards, Module 1." Below that, connected by a line, is a box with the text "Transit Management, Part 1 of 2." Below that, connected by a line, is a box with the text "TCIP, Part 1 of 2." Below the "TCIP, Part 1 of 2" box are three blue boxes side-by-side. Blue indicates that the module is optional. To the far left in this sequence of boxes is a blue box "Traveler Information, Part 1 of 2", which is highlighted in red, meaning that it is the specific module being covered. To the right of that box is a blue box with the text "Electronic Fare Payment Systems." To the right of that box is a blue box with the text "Transit and the Connected Vehicle Environment/Emerging Technologies, Applications, and Future Platforms.")

Slide 11:

Curriculum Path (Project Manager)

Curriculum Path for Project Manager: A graphical illustration indicating the sequence of training modules and where this module fits in. Please see the Extended Text Description below.

(Extended Text Description: Curriculum Path for Project Manager: A graphical illustration indicating the sequence of training modules and where this module fits in. Each module is represented by a box with the name of the module in it and a flow chart showing the logical flow of the modules with the current module boxed in red. The first three vertically sequenced boxes are green, which means that it is a Recommended Prerequisite Module. The first box is "Introduction to ITS Transit Standards, Module 1." Below that, connected by a line, is a box with the text "Transit Management, Part 1 of 2." To the right of this box, is "Transit Management, Part 2 of 2." Below "Transit Management, Part 1 of 2", connected by a line, is a box with the text "TCIP, Part 1 of 2." To the right of this box, is "TCIP, Part 2 of 2." Below "TCIP, Part 1 of 2," the lines branch out into four boxes that are horizontally sequenced. The first two: "Traveler Information, Part 1 of 2" and "Arterial Management & Transit Signal Priority, Part 1 of 2" are green; the other two: "Electronic Fare Payment Systems," and "Transit and the Connected Vehicle Environment/Emerging Technologies, Applications, and Future Platforms" are blue. Blue indicates that the module is optional. The box "Traveler Information, Part 1 of 2" is outlined in red. Below "Traveler Information, Part 1 of 2," is the text box "Traveler Information, Part 2 of 2 coded in blue. Below "Arterial Management & Transit Signal Priority, Part 1 of 2", is the text box "Arterial Management & Transit Signal Priority, Part 2 of 2," coded in blue.)

Slide 12:

Curriculum Path (Project Engineer)

Curriculum Path for Project Engineer: A graphical illustration indicating the sequence of training modules and where this module fits in. Please see the Extended Text Description below.

(Extended Text Description: Curriculum Path for Project Engineer: A graphical illustration indicating the sequence of training modules and where this module fits in. Each module is represented by a box with the name of the module in it and a flow chart showing the logical flow of the modules with the current module boxed in red. The first three vertically sequenced boxes are green, which means that it is a Recommended Prerequisite Module. The first box is "Introduction to ITS Transit Standards, Module 1." Below that, connected by a line, is a box with the text "Transit Management, Part 1 of 2." To the right of this box, is "Transit Management, Part 2 of 2." Below "Transit Management, Part 1 of 2", connected by a line, is a box with the text "TCIP, Part 1 of 2." To the right of this box, is "TCIP, Part 2 of 2." Below "TCIP, Part 1 of 2," the lines branch out into four boxes that are horizontally sequenced. The first two: "Traveler Information, Part 1 of 2" and "Arterial Management & Transit Signal Priority, Part 1 of 2" are green; the other two: "Electronic Fare Payment Systems," and "Transit and the Connected Vehicle Environment/Emerging Technologies, Applications, and Future Platforms" are blue. Blue indicates that the module is optional. The box "Traveler Information, Part 1 of 2" is outlined in red. Below "Traveler Information, Part 1 of 2," is the text box "Traveler Information, Part 2 of 2 coded in green. Below "Arterial Management & Transit Signal Priority, Part 1 of 2", is the text box "Arterial Management & Transit Signal Priority, Part 2 of 2," coded in green.)

Slide 13:

Learning Objectives

  1. Describe (in overview terms) how traveler information systems fit into the National ITS Architecture
  2. Describe the core functions and taxonomy of traveler information systems
  3. Describe the functions of systems within the traveler Information and briefly identify the relationships and data exchange between transit management and traveler information systems taxonomy
  4. Identify and describe how standards can be used to specify requirements for the procurement of traveler information systems
  5. Explain the role of standards in traveler information systems procurement

Slide 14:

Learning Objective #1: Describe (in Overview Terms) How Traveler Information Systems Fit into the National ITS Architecture

Slide 15:

Learning Objective #1

Traveler Information

Slide 16:

Learning Objective #1

Traveler Information (cont.)

Slide 17:

Learning Objective #1

Review of Architecture Layers

Main Point: The transportation layer is most relevant to traveler information.

Review of Architecture Layers. Please see the Extended Text Description below.

(Extended Text Description: Author's relevant notes: Review of Architecture Layers: This is an illustration of the National System Architecture. This architecture helps to define the interfaces and system requirements. There are three layers of the graphic. The top layer is labeled "Communications." The middle layer is labeled "Transportation." The bottom layer is labeled "Institutional." Each layer has topics that need to be considered during the planning process. These are identified in white boxes. On the top "Communications" layer, the areas of consideration are: wireline, wide area wireless, and short range wireless. On the middle "Transportation" layer, the areas of consideration are: Infrastructure, Travelers, Roadways, Vehicles, and Management/Control Centers. On the bottom "Institutional" layer, the areas of consideration are: Enforcement, Emergency, DOTs, YNP, and Chambers of Commerce. In between and to the right of the "Communication" and "Transportation" layers, there is an "Interfaces" label with an arrow above pointing up, and an arrow below pointing down to the "Recommendations" label which sits to the right of the "Transportation" level. Below the "Recommendations" level, there are two arrows – one pointing up, and one pointing down. The arrow pointing down points to the label "Objectives & Requirements" which sits to the right of the "Institutional" level.)

Slide 18:

Learning Objective #1

Transit Traveler Information Service Package

Slide 19:

Learning Objective #1

Transit Traveler Information Service Package

Transit Traveler Information Service Package Example. Please see the Extended Text Description below.

(Extended Text Description: Author's relevant notes: Transit Traveler Information Service Package Example: This graphic has a rectangular box in the center which is labeled Transit Management and is purple in color. Within Transit Management is another smaller rectangle labeled Transit Center Vehicle Tracking and is white in color. Above the Transit Management box is a rectangle labeled Personal Information Access, which is purple in color. Within Personal Information Access is another smaller rectangle labeled Personal Interactive Information Reception and is white in color. There is a line with an arrow from Transit Management to the Personal Information Access box, which is labeled "personal transit information." There is a line with an arrow from the Personal Information Access box to Transit Management, which is labeled "transit information user request." To the right of Transit Management is a rectangle labeled Transit Vehicle, which is purple in color. Inside Transit Vehicle is another smaller rectangle labeled On-board Transit Information Services, which is white in color. Above the Transit Vehicle box is an oval labeled Traveler, which is yellow in color. There is a line with an arrow from the Transit Vehicle box to the Traveler oval, which is labeled "traveler interface updates." There is a line with an arrow from Transit Vehicle to Transit Management, which is labeled "transit traveler request." There is a line with an arrow from Transit Management to Transit Vehicle, which is labeled "transit traveler information." Below the Transit Management box is a rectangle labeled Remote Traveler Support, which is purple in color. Within Remote Traveler Support is another smaller rectangle labeled Remote Transit Information Services and is white in color. There is a line with an arrow from Transit Management to the Remote Traveler Support box, which is labeled "transit traveler information." There is a line with an arrow from the Remote Traveler Support box to Transit Management, which is labeled "transit information user request." To the right of the Transit Management box is an oval labeled Media, which is yellow in color. There is a line with an arrow from the Transit Management box to the Media oval, which is labeled "transit information for media." To the left of Transit Management is a rectangle labeled Information Service Provider, which is purple in color. Inside Information Service Provider are two other smaller rectangles labeled ISP Traveler Data Collection and Infrastructure Provided Trip Planning, which are white in color. There are two lines with arrows from Transit Management to the Information Service Provider box, which are labeled "transit and fare schedules" and "transit schedule adherence information." There is a line with an arrow from the Information Service Provider box to Transit Management, which is labeled "transit information request." Above the Information Service Provider box is an oval labeled Other ISP, which is yellow in color. There is a line with an arrow to and from Information Service Provider to Other ISP, which is labeled "transit service information." To the left of the Transit Management box is an oval labeled Other Transit Management, which is yellow in color. There is a line with an arrow to and from the Transit Management box to the Other Transit Management oval, which is labeled "transit traveler information coordination." This service package provides transit users at transit stops and on-board transit vehicles with ready access to transit information. The information services include transit stop annunciation, imminent arrival signs, and real-time transit schedule displays that are of general interest to transit users. Systems that provide custom transit trip itineraries and other tailored transit information services are also represented by this service package.)

Slide 20:

Learning Objective #1

Transit Traveler Information Architecture Flows

Source Architecture Flow Destination In Graphic
Information Service Provider transit service information | Other ISP Yes
Information Service Provider transit information request | Transit Management Yes
Other ISP transit service information | Information Service Provider Yes
Other Transit Management transit traveler information coordination Transit Management Yes
Personal Information Access transit information user request Transit Management Yes
Remote Traveler Support transit information user request Transit Management Yes
Remote Traveler Support traveler interface updates Traveler No
Transit Management transit and fare schedules Information Service Provider Yes
Transit Management transit schedule adherence information «fffffffW Information Service Provider Yes
Transit Management transit information for media Media Yes
Transit Management transit traveler information coordination Other Transit Management Yes
Transit Management personal transit information Personal Information Access Yes
Transit Management transit traveler information Remote Traveler Support Yes
Transit Management transit traveler information Transit Vehicle Yes
Transit Vehicle transit traveler request Transit Management Yes
Transit Vehicle traveler interface updates Traveler Yes
Traveler traveler inputs Remote Traveler Support No
Traveler traveler inputs Transit Vehicle No

Standards

This icon indicates that the associated architecture flow either has been or will be addressed by ITS Standards. Select the architecture flow for more information on relevant standards activities.

Slide 21:

Activity. A placeholder graphic with an image of hand over a computer keyboard to show that an activity is taking place.

Slide 22:

Learning Objective #1

Which one of these components is NOT in the Transit Traveler Information Service Package (SP)?

Answer Choices

  1. On-board systems
  2. Wayside systems
  3. Dynamic ridesharing
  4. Pre-trip systems

Slide 23:

Learning Objective #1

Review of Answers

A small graphical red and yellow X representing incorrect.a) On-board systems
Incorrect. On-board systems are included in this SP.

A small graphical red and yellow X representing incorrect.b) Wayside systems
Incorrect. Wayside systems are included in this SP.

A small graphical green and yellow check mark representing correct.c) Dynamic ridesharing
Correct! While dynamic ridesharing is a Traveler Information SP, it is not in the Transit Traveler Information SP.

A small graphical red and yellow X representing incorrect.d) Pre-trip systems
Incorrect. Pre-trip systems are included in this SP.

Slide 24:

Learning Objective #1

When on the Transit Traveler Information Service Package web page in the National ITS Architecture literature, you can click on the architecture flow and it will show you the standards associated with that data exchange.

Answer Choices

  1. True
  2. False

Slide 25:

Learning Objective #1

Review of Answers

A small graphical green and yellow check mark representing correct.a) True
Correct! You can use the information flow view of the Transit Traveler Information SP to determine which standards are associated with this SP.

A small graphical red and yellow X representing incorrect.b) False
Incorrect. You can determine which standards are associated with architecture flows within the Transit Traveler Information SP by viewing the information flow in the National ITS Architecture documentation.

Slide 26:

Learning Objective #1

Other Traveler Information Service Packages

Slide 27:

Learning Objective #1

Other Traveler Information Service Packages (cont.)

Slide 28:

Learning Objective #1

Other Traveler Information Service Packages (concluded)

Slide 29:

Learning Objective #1

Purpose of Standards in an Architecture

Main Point: Standards have a role in the National ITS Architecture as well as Regional ITS Architectures and Project Architecture.

Purpose of Standards in an Architecture. Please see the Extended Text Description below.

(Extended Text Description: Purpose of Standards in an Architecture: This graphic has four ovals, one for the National ITS Architecture, one for ITS Standards, one for Regional ITS Architecture and one for Project Architecture. The National ITS Architecture oval is at the top and is connect by lines with arrows to the ITS Standards oval and the Regional Architecture oval, which are side-by-side. The ITS Standards oval is connected by lines with arrows to the Regional ITS Architecture oval and the Project Architecture oval. The Regional ITS Architecture oval is connected by a line with an arrow to the Project Architecture oval. The ITS Standards oval is white and the text is in black. The other three ovals are gray with black letters.)

Slide 30:

Summary of Learning Objective #1

Describe (in Overview Terms) How Traveler Information Systems Fit into the National ITS Architecture

Slide 31:

Learning Objective #2: Describe the Core Functions and Taxonomy of Traveler Information Systems

Slide 32:

Learning Objective #2

Pre-Trip Traveler Information

Slide 33:

Learning Objective #2

This slide shows Google Trip Planner. Please see the Extended Text Description below.

(Extended Text Description: Author's relevant notes: This slide shows Google Trip Planner that shows a map for a transit itinerary from Oak Grove Station in Melrose, MA to 38 Chauncy Street in Boston, MA. The itinerary map is on the right-hand side of the slide. On the left-hand side, the origin and destination are listed, and below that the transit itinerary is described in words.)

Slide 34:

Learning Objective #2

Locations Where Pre-Trip Information Disseminated

Locations Where Pre-Trip Information Disseminated. Please see the Extended Text Description below.

(Extended Text Description: Author's relevant notes: Locations Where Pre-Trip Information Disseminated. On the right-hand side of this slide is a photo of a liquid crystal display sign in portrait format. This sign displays the following. At the top of the sign, it displays the logo of the Worcester Regional Transit Authority and next to that, the date and time are displayed. Below this is displayed the name of the stop where this sign is located: Front St. and City Hall. Below that is the real-time arrival information for this stop as follows: Route 3 to Highland St. is Approaching, Route 24 to Belmont St. in 8 minutes, Route 5 to Grafton St. in 14 minutes, Route 15 to Shrewsbury St. in 14 minutes, Route 1 to Providence St. in 24 minutes.)

Slide 35:

Learning Objective #2

Types of Pre-Trip Traveler Information

Slide 36:

Learning Objective #2

Impacts of Pre-Trip Traveler Information

Slide 37:

Learning Objective #2

Pre-Trip Traveler Information

Pre-Trip Traveler Information. Please see the Extended Text Description below.

(Extended Text Description: This slide has the following table, which is also referenced in subsequent slides:

  When/Where What How
  Pre-trip Wayside/En route On-board Mobile Trip planning Static information Real-time information Proactive Interactive Custom
Printed Material X X X     X   X    
Telephone X       X X X   X  
Mobile Phone X X X X   X X X X X
Smartphone X X X X X X X X X X
E-mail X X X X   X X X   X
Short message service (SMS) X X X X     X X   X
Other mobile devise (e.g., iPad) X X X X X X X X X X
Internet/Website X       X X X   X X
Kiosk X X     X X     X  
Television X         X X X    
Dynamic message sign   X X     X X X    
Annunciator   X X       X X    
Social media X     X     X X    
Interactive voice response X     X X X X   X X

Within this table, specific cells are highlighted that show the relationship between the types of information and dissemination media. The following cells in the table are highlighted:

)

Slide 38:

Activity. A placeholder graphic with an image of hand over a computer keyboard to show that an activity is taking place.

Slide 39:

Learning Objective #2

In which location is Pre-Trip Traveler Information NOT provided?

Answer Choices

  1. Via a mobile device
  2. On devices in dedicated locations
  3. On devices at transit stops/stations
  4. On board vehicles

Slide 40:

Learning Objective #2

Review of Answers

A small graphical red and yellow X representing incorrect.a) Via a mobile device
Incorrect. Pre-trip traveler information is provided via mobile devices.

A small graphical red and yellow X representing incorrect.b) On devices in dedicated locations
Incorrect. Pre-trip traveler information is provided via devices in dedicated locations.

A small graphical red and yellow X representing incorrect.c) On devices at transit tops/stations
Incorrect. Pre-trip traveler information is provided via devices at transit stops/stations.

A small graphical green and yellow check mark representing correct.d) On board vehicles
Correct! Pre-trip traveler information is NOT provided on board vehicles. Once an individual is on board a transit vehicle, they are no longer in the pre-trip stage of their trip.

Slide 41:

Learning Objective #2

On-Board Traveler Information

Slide 42:

Learning Objective #2

On-Board Traveler Information (cont.)

On-Board Traveler Information. Please see the Extended Text Description below.

(Extended Text Description: This slide contains a table that is the same as the one in Slide 37, but with different highlighting. The following cells in the table are highlighted:

)

Slide 43:

Learning Objective #2

Wayside Traveler Information

Slide 44:

Learning Objective #2

Wayside Traveler Information

Wayside Traveler Information. Please see the Extended Text Description below.

(Extended Text Description: This slide contains a table that is the same as the one in Slide 37, but with different highlighting. The following cells in the table are highlighted:

)

Slide 45:

Activity. A placeholder graphic with an image of hand over a computer keyboard to show that an activity is taking place.

Slide 46:

Learning Objective #2

Which type of dissemination media is NOT used to provide traveler information at the wayside/en route?

Answer Choices

  1. Dynamic message sign (DMS)
  2. Kiosk
  3. Television
  4. Smartphone

Slide 47:

Learning Objective #2

Review of Answers

A small graphical red and yellow X representing incorrect.a) Dynamic message sign (DMS)
Incorrect. A DMS can be used to provide traveler information at the wayside/en route.

A small graphical red and yellow X representing incorrect.b) Kiosk
Incorrect. A kiosk can be used to provide traveler information at the wayside/en route.

A small graphical green and yellow check mark representing correct.c) Television
Correct! Television is not used to provide traveler information at the wayside/en route.

A small graphical red and yellow X representing incorrect.d) Smartphone
Incorrect. A smartphone can be used to provide traveler information at the wayside/en route.

Slide 48:

Learning Objective #2

Third-Party Applications and Social Media

Slide 49:

Learning Objective #2

Third-Party Applications and Social Media

Third-Party Applications and Social Media. Please see the Extended Text Description below.

(Extended Text Description: This slide contains a table that is the same as the one in Slide 37, but with different highlighting. The following cells in the table are highlighted:

)

Slide 50:

Summary of Learning Objective #2

Describe the Core Functions and Taxonomy of Traveler Information Systems

Slide 51:

Learning Objective #3: Describe the Functions of Systems Within Traveler Information and Briefly Identify the Relationships and Data Exchange Between Transit Management and Traveler Information Systems

Slide 52:

Learning Objective #3

On-Board Automated Voice Announcements (AVA)

Slide 53:

Learning Objective #3

AVA Example: Worcester Regional Transit Authority

AVA Example. Please see the Extended Text Description below.

(Extended Text Description: Author's relevant notes: AVA Example: Worcester Regional Transit Authority. In the lower right-hand side of this slide there is a photo of the on-board dynamic message sign that displays the date and time.)

Slide 54:

Activity. A placeholder graphic with an image of hand over a computer keyboard to show that an activity is taking place.

Slide 55:

Learning Objective #3

Can an on-board automated voice announcement (AVA) system be used to comply, in part, with the Americans with Disabilities Act (ADA)?

Answer Choices

  1. Yes
  2. No

Slide 56:

Learning Objective #3

Review of Answers

A small graphical green and yellow check mark representing correct.a) Yes
Correct! An on-board automated voice announcement (AVA) system can be used to comply, in part, with the Americans with Disabilities Act (ADA).

A small graphical red and yellow X representing incorrect.b) No
Incorrect. An on-board automated voice announcement (AVA) system can be used to comply, in part, with the ADA.

Slide 57:

Learning Objective #3

En Route/Wayside Traveler Information

Slide 58:

Learning Objective #3

En Route/Wayside Trip Chain Locations

Slide 59:

Learning Objective #3

Dissemination Media and Standards

---------------------

Slide 60:

Learning Objective #3

Mobility Lab (Now TransitScreen) Example

Mobility Lab (Now TransitScreen) Example. Please see the Extended Text Description below.

(Extended Text Description: Author's relevant notes: Mobility Lab (Now TransitScreen) Example. This slide shows a liquid crystal display dynamic message sign that includes real-time information for Washington DC's Metrobus and Metrorail services located near where this sign is located in addition to real-time Capital Bikeshare information.)

Slide 61:

Learning Objective #3

DMS Examples

DMS Examples. Please see the Extended Text Description below.

(Extended Text Description: Author's relevant notes: DMS Examples. This slide shows a variety of different signs from all over the country that are placed en-route/wayside to provide real-time information regarding the status of the next vehicle(s) arriving at a particular stop or station. En-route/wayside dynamic message signs from (starting in the upper left, going counterclockwise): Washington Metropolitan Area Transit Authority Metrorail, Washington, DC (photo credit: Carol Schweiger); Monterey Salinas Transit, Monterey, CA (photo credit: Carol Schweiger); Kansas City Area Transportation Authority, Kansas City, MO (photo credit: TranSystems Corporation); TriMet, Portland, OR (photo credit: Carol Schweiger); Chicago Transit Authority, Chicago, IL (photo credit: David Phillips, TranSystems Corporation))

Slide 62:

Learning Objective #3

511, 311, and 211 Systems

Slide 63:

Learning Objective #3

Google Transit

Slide 64:

Learning Objective #3

Google Transit Example

Google Transit Example. Please see the Extended Text Description below.

(Extended Text Description: Author's relevant notes: Google Transit Example. This is a Google Transit example that shows building a trip itinerary from one address to another using transit. The itinerary map is on the right-hand side of the slide. On the left-hand side, the origin and destination are listed, and below that the transit itinerary is described in words.)

Slide 65:

Learning Objective #3

Google Live Transit Updates

Slide 66:

Learning Objective #3

Third-Party Trip Planning

Slide 67:

Learning Objective #3

Third-Party Applications and Social Media

Slide 68:

Learning Objective #3

Third-Party Smartphone Applications

Third-Party Smartphone Applications. Please see the Extended Text Description below.

(Extended Text Description: Author's relevant notes: Third-Party Smartphone Applications. This slide displays four smartphone screens that show real-time information. The three mobile apps on the right-hand side of the slide are examples of the Where is my MBTA bus app, and the mobile app on left is an example of the Arrivaltracker app.)

Slide 69:

Learning Objective #3

Traveler Information Dependencies

Category System/Technology Dependent on
Traveler Information On-board automated voice announcements (AVA) AVL system
Route and vehicle schedule data
En route/wayside traveler information, including realtime arrival/departure information in a variety of dissemination media Route and vehicle schedule data
AVL system
CAD system
Data communications technologies
On-board Internet access for passengers Data communications technologies
511, 311, and 211 systems, and Google Transit Open data
Third-party smartphone applications Open data

Slide 70:

Activity. A placeholder graphic with an image of hand over a computer keyboard to show that an activity is taking place.

Slide 71:

Learning Objective #3

En route/wayside information is NOT dependent on which system?

Answer Choices

  1. Data communications technologies
  2. Open data
  3. Route and vehicle schedule data
  4. AVL system

Slide 72:

Learning Objective #3

Review of Answers

A small graphical red and yellow X representing incorrect.a) Data communications technologies
Incorrect. En route/wayside information is dependent on data communications technologies.

A small graphical green and yellow check mark representing correct.b) Open data
Correct! En route/wayside information is not typically dependent on open data, although it could be.

A small graphical red and yellow X representing incorrect.c) Route and vehicle schedule data
Incorrect. En route/wayside information is dependent on route and vehicle schedule data.

A small graphical red and yellow X representing incorrect.d) AVL system
Incorrect. En route/wayside information is dependent on an AVL system.

Slide 73:

Summary of Learning Objective #3

Describe Functions of Systems Within Traveler Information and Identify Relationships and Data Exchange Between Transit Management and Traveler Information Systems

Slide 74:

Learning Objective #4: Identify and Describe How Standards Can Be Used to Specify Requirements for the Procurement of Traveler Information Systems

Slide 75:

Learning Objective #4

Linking Information Resources and Management Systems to Traveler Information

Slide 76:

Learning Objective #4

Traveler Information Data Exchanges

Traveler Information Data Exchanges. Please see the Extended Text Description below.

(Extended Text Description: Author's relevant notes: Traveler Information Data Exchanges: This flowchart provides context for Traveler Information data exchanges. Generally, this diagram shows the collection of data from individual transit vehicles and data management centers, feeding data to customer information servers which process and disseminate specific traveler information to the end users. On the far left of the diagram, CAD/AVL systems that monitor the operations of each mode (in the diagram, the modes that are represented are subway, bus, commuter rail, light rail transit, bus rapid transit and boat) provide real-time information to the Information Reconciliation process, which takes input from other databases as shown: scheduling, planning, marketing and customer databases. Once all of the information is compiled and reconciled, information is sent through the Data Feed Layer to a Real-time Customer Information Server, which interfaces with the Monitoring/Feedback Layer, which interfaces with Performance Standards and Surveys/Feedback. Then, information is sent through the Dissemination Layer to various end user media, including travelers' devices (smartphone, mobile phone, other mobile device and personal computer), information service providers (511, Satellite Radio and news outlets), third-party developers (applications and visualizations) and within the transit agency to various media (e.g., interactive voice response, dynamic message signs, website, alerts, automated voice announcements, social media and customer service).)

Slide 77:

Learning Objective #4

Communication Network Requirements

Slide 78:

Learning Objective #4

Communication Network Requirements (cont.)

Slide 79:

Activity. A placeholder graphic with an image of hand over a computer keyboard to show that an activity is taking place.

Slide 80:

Learning Objective #4

Which one of these is not a basic element of a typical communication network?

Answer Choices

  1. Backbone
  2. Local
  3. Regional
  4. Distribution

Slide 81:

Learning Objective #4

Review of Answers

A small graphical red and yellow X representing incorrect.a) Backbone
Incorrect. The communication backbone is a basic element of a communication network as it is capable of carrying all types of the data traffic in the system.

A small graphical red and yellow X representing incorrect.b) Local
Incorrect. Local is a basic element of a communication network since the local portion of the network or "drop" connects an end device or building to a distribution cable or directly to a node on a backbone.

A small graphical green and yellow check mark representing correct.c) Regional
Correct! Regional is NOT a basic element of a communication network.

A small graphical red and yellow X representing incorrect.d) Distribution
Incorrect. Local is a basic element of a communication network since the distribution portion of the network provides a connection between the backbone node and a group of ITS devices or buildings.

Slide 82:

Learning Objective #4

Location Criteria/Environments for Traveler Information Hardware

Location Criteria Response Percent
Boarding counts at stops/stations 67.9%
Availability of power 57.1%
Number of lines/routes at stop/station 53.6%
Availability of communication 42.9%
Number of transfers at stop/station 39.3%
Signs at all BRT/light rail/subway/commuter rail stations 35.7%
Physical obstructions/visibility 32.1%
Mounting infrastructure 32.1%
Safety considerations 25.0%
Security considerations 21.4%
Outdoor versus indoor mounting needs 14.3%
Environmental considerations 10.7%
Existence of alternate media to provide transit information 7.1%
Other:
Reasonable coverage per platform for passenger visibility of signs
Political (ward) considerations
Locations throughout the community. Beta sites are in offices and retail stores.
Title VI
At major BRT stations based on boardings
Standard Rail Station feature

Slide 83:

Activity. A placeholder graphic with an image of hand over a computer keyboard to show that an activity is taking place.

Slide 84:

Learning Objective #4

Which location criterion for DMS is the most prevalent amongst transit agencies?

Answer Choices

  1. Safety considerations
  2. Availability of communication
  3. Number of transfers at stops/stations
  4. Boarding counts at stops/stations

Slide 85:

Learning Objective #4

Review of Answers

A small graphical red and yellow X representing incorrect.a) Safety considerations
Incorrect. Safety considerations is the ninth most prevalent location criteria amongst transit agencies.

A small graphical red and yellow X representing incorrect.b) Availability of communication
Incorrect. Availability of communication is the fourth most prevalent location criteria amongst transit agencies.

A small graphical red and yellow X representing incorrect.c) Number of transfers at stops/stations
Incorrect. The number of transfers at stops/stations is the fifth most prevalent location criteria amongst transit agencies.

A small graphical green and yellow check mark representing correct.d) Boarding counts at stops/stations
Correct! Boarding counts is the most prevalent location criteria amongst transit agencies.

Slide 86:

Learning Objective #4

Types of Dissemination Media

Slide 87:

Learning Objective #4

Example of Relating Requirements to Specific Standards

  1. The system shall provide an interface to Google Transit using the General Transit Feed Specification (GTFS).
  2. The Contractor shall perform or help the transit agency with the following processes required to deliver its fixed-route data to Google Transit...
  3. The Contractor shall coordinate with the transit agency to ensure that any abnormal situations in trip planning, including, but not limited to the following, are resolved...

Slide 88:

Summary of Learning Objective #4

Identify and Describe How Standards Can be Used to Specify Requirements for the Procurement of Traveler Information Systems

Slide 89:

Learning Objective #5: Explain the Role of Standards in Traveler Information Systems Procurement

Slide 90:

Learning Objective #5

Traveler Information Standards

* Indicates a European Standard

Slide 91:

Learning Objective #5

Traveler Information Standards (cont.)

* Indicates a European Standard

Slide 92:

Activity. A placeholder graphic with an image of hand over a computer keyboard to show that an activity is taking place.

Slide 93:

Learning Objective #5

Which one of these is an SAE standard?

Answer Choices

  1. National Transportation Communications for ITS Protocol (NTCIP)
  2. Service Interface for Real Time Information (SIRI)
  3. eXtensible Markup Language (XML)
  4. International Traveler Information Systems (ITIS)

Slide 94:

Learning Objective #5

Review of Answers

A small graphical red and yellow X representing incorrect.a) National Transportation Communications for ITS Protocol (NTCIP)
Incorrect. NTCIP is not an SAE standard. NTCIP was an American Association of State Highway and Transportation Officials (AASHTO), ITE, and National Electrical Manufacturers Association (NEMA) joint standard.

A small graphical red and yellow X representing incorrect.b) Service Interface for Real Time Information (SlRI)
Incorrect. SIRI is not an SAE standard. SIRI is a European Committee for Standardization (CEN) product.

A small graphical red and yellow X representing incorrect.c) eXtensible Markup Language (XML)
Incorrect. XML is not an SAE standard. XML was developed by the World Wide Web Consortium and was initiated in 1996.

A small graphical green and yellow check mark representing correct.d) International Traveler Information Systems (ITIS)
Correct! ITIS is an SAE standard.

Slide 95:

Learning Objective #5

Impact and Importance of Using SE in Procurement

Slide 96:

Activity. A placeholder graphic with an image of hand over a computer keyboard to show that an activity is taking place.

Slide 97:

Learning Objective #5

The systems engineering process (SEP) does not include considering user needs.

Answer Choices

  1. True
  2. False

Slide 98:

Learning Objective #5

Review of Answers

A small graphical red and yellow X representing incorrect.a) True
Incorrect. The systems engineering process (SEP) does include considering user needs.

A small graphical green and yellow check mark representing correct.b) False
Correct! The systems engineering process (SEP) includes considering user needs.

Slide 99:

Learning Objective #5

Summary of Learning Objective #5

Explain the Role of Standards in Traveler Information Systems Procurement

Slide 100:

What We Have Learned

  1. There are 11 traveler information-related service packages (SPs) in addition to one called transit traveler information .
  2. The core functions, which define the taxonomy of traveler information systems, are pre-trip, en route/wayside, on-board and mobile.
  3. A typical communication network is divided into the following three basic elements:
    1. Backbone
    2. Distribution
    3. Local
  4. The most prevalent criteria for locating DMS is boarding counts at stops/stations.
  5. Standards for Traveler Information systems consider user needs, which is part of the systems engineering process (SEP) .

Slide 101:

Resources

Slide 102:

Next Course Module

Module 7: Traveler Information Standards, Part 2 of 2

and

Module 11: Connected Vehicles and Transit

Standards

Slide 103:

Thank you for completing this module.