Free ITS Technical Assistance
- ITS Peer Program connects you with experienced
peers or technical experts.
- Get technical support on your ITS questions by email.
About the ITS Professional Capacity Building Program
The ITS Professional Capacity Building Program (PCB) provides the ITS workforce with flexible,
accessible ITS learning through training, technical assistance and educational resources.
The program assists transportation professionals in developing their knowledge, skills, and
abilities to build technical proficiency while furthering their career paths.
Here is an overview of the ITS PCB Program's key resources:
- Web-based Training. Web-based courses are available
anytime, day or night. Choose from a wide range of topics. Certificate programs in ITS Project
Management, ITS Systems, Traffic Engineering and Operations, and Road Weather Management are
- Classroom Learning. Still a popular training format,
classroom instruction allows for direct interaction with instructors and fellow students.
- Blended Learning. Get the best of both worlds.
These blended courses combine the flexibility of web-based instruction with the structure
of periodic interaction with an instructor and other students, usually through discussion
board, social media, and other online tools.
- Tailored/Event-Specific Training. Looking for more specialized, tailored
training? The ITS PCB Program can coordinate the delivery of customized training at your conference
or workshop. Training can focus on a range of topics, including cross-cutting topics, such
as the National ITS Architecture, ITS standards, systems engineering, as well as emerging
ITS applications such as Integrated Corridor Management, Advanced Transportation Demand Management,
and connected vehicle technology. For more information, contact Michelle Noch, ITS Professional Capacity Building Program Manager at (202) 366-0278.
- Talking Technology and Transportation (T3) Webinars. 90-minute interactive
web conferences provide the platform for robust discussions on highway, transit, and multi-modal
applications; ITS lifecycle issues; and other topics.
- T3 Webinar Archives. Can't make a T3 webinar? Fit the webinar into your schedule
through the T3 archives. This robust and always-accessible resource provides audio recordings
of each webinar, synchronized with PowerPoint™ presentations, to create the experience
of attendance in real time.
- ITS Standards Training Modules. Interested in learning how to evaluate, procure,
and implement standards-based ITS devices and equipment? This free online training on standards
can help you do just that through a self-paced, 35 class series that comes in 1-2 hour modules
aimed at practitioners in state and local highway and transit agencies.
- ITS Peer-to-Peer (P2P) Program. Is your agency facing ITS planning, procurement,
deployment, and operational challenges? Peer exchanges can provide short-term technical assistance.
P2P is an important tool for transferring ITS knowledge, resources, and experiences among
public agencies and throughout the transportation industry.
- Knowledge Resources Databases. The USDOT's ITS Program offers a one-of-a
kind collection of reports and studies, technical documents, and instructional guides for
planning, procuring, and deploying ITS, including four ITS databases covering costs, benefits,
In addition to providing learning opportunities, the PCB Program oversees technology-transfer
activities that are designed to inform public agencies about the status of
new ITS technologies research being conducted by the USDOT's ITS Program.
For more information, contact:
ITS Professional Capacity Building Program Manager
ITS Joint Program Office
Office of the Assistant Secretary for Research and Technology (OST-R)
U.S. Department of Transportation