T3 Webinar Question and Answer Transcript

Traffic Incident Management (TIM) Performance Measures
(June 12, 2014)

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Q. Robert Roache: Where does accident investigation fit into these performance measures? Around here, the police entirely close the road for hours at a time after the fact to conduct these investigations. Performance measures need to include this as a negative.

Paul Jodoin: Well, it's only included to the extent of that delays both your roadway and incident clearance time that I explained up ahead. Yeah, that's part of incident management and mitigation of crashes. But the reconstruction needs to occur. Many, many police agencies, reconstructionists around the country, are doing the best they can to mitigate that time as best they can. So yeah, it's part of it. But it's still part of the calculation. And if there are areas that are taking longer than is necessary then that will become clear in your performance measures and your data collection.

Robert Roache: But first you have to add back any accident investigation time if required once the site is cleared.

Paul Jodoin: No, no, you don't actually. The accident investigation—we're talking about roadway clearance and incident clearance—you know, clearing the scene. In fact, we encourage the data collection and the mitigation of crash scenes or the data collection and the investigation that goes off scene. You know, take the measurements and do the calculations somewhere else. That's part of it. But that would not be added in to clearing the scene, if you will.

Q. Sibone Lowe: How does the TRaCS software integrate with the CAD system of the Arizona DPS?

Dave Meyers: I have not worked directly with the State of Arizona so I can't give you the specifics as far as the programming goes. I do know that they have worked very successfully at integrating TRaCS into their CAD but I'm afraid I just can't give you the specific technical details on that.

Q. Jennifer Ogle: How do you collect the subsequent times—towing arrival, departure, coroner arrival and departure? These are important for evaluating programmatic changes in these areas.

Paul Jodoin: Absolutely. And it's up to the, I guess, some of those in some areas of the country are collecting that already but that was, we're asking folks, in particular, to start off simply and that's with the three standards. And then if you can expand your data collection, it certainly would help to have that information. But that can be done in a number of ways. It can be done with the traffic management operations. But it would be up to the individual areas to figure that one out. But I don't have a state, a quick and clean answer for that. But it is a good concept and a good thought. We need to get there eventually, I think.

Mark Kirowac: We have reconstruction occur sometimes many days after the incident. It can be up to eight hours in some cases.

Q. Chris Keith: Is there a recommendation on whether queuing lengths/times or travel delay resulting from accidents is tracked as a performance measure?

Paul Jodoin: I think some areas of the country are, in fact, doing that. I don't know if anyone else on the call wants to try to and answer that but I'll give it a shot. There are recovery time measures that some areas collect. For our purposes, we are, and it is a good measure. It is an important measure. For our purposes, for my program, it's not something we're looking at right now. Again, we're trying to start small and then expand from there. But it definitely is a credible measure and that some areas are all ready approaching.

Q. Stephanie Smith: Can non-law enforcement like DOTs access the information from TRaCS like crashes or non-citation information such as crash data?

Dave Meyers: Yes. And we do regularly transmit information from TRaCS to the various departments of transportation. For example, here in the State of Iowa we do about 94, 95 percent of all of our traffic accidents are reported to the DOT via TRaCS. They do receive that information. We also transmit information from law enforcement to the DOT related to OUIs and other offenses that have implications for revocations and so on on driving privileges. So the answer is yes, we transmit that information from TRaCS to the various DOTs regularly.

Paul Jodoin: Yes. And I may be going into an area where I don't have a lot of expertise, but it's my understanding that that's typical, the crash data information does go to the DOT for actually analysis.

Dave Meyers: That is correct.

Kahor Norpar: I'm with the Arizona DOT. Great presentation by Captain King. In the 2014 draft of the Arizona SHSP, we had TIM as one of the emphasis areas. The strategy included addressing issues related to secondary crashes and work zones.

Paul Jodoin: Great presentation by Captain King and I agree. But what about everybody else? I mean, I think everyone did a fantastic job presenting and I very much appreciate it. But Arizona has really taken a very strong interest based on, in large part, by the data that Captain King has come up with. That's why I think it's so important and I'm a believer now. I've drank the Kool-Aid, if you will, that we need the numbers. We really need that information and we can do so many things. Kelley's explained it to me and Jeff King's shown me and various other people have shown me. We had a meeting in Virginia just yesterday where an analyst was given some information on TIM performance measures and what she was providing opened my eyes even more. So there's just so much we can do and so far we can go without the data. But with the data, there's just a ton of opportunities.

Q. Hasan Hamani: Are there any analytic video data that will be used in performance analysis?

Paul Jodoin: Not that I'm aware of.

Q. Josh Seramen: Is there any way to receive a list of Mr. King's methods in the Arizona TIM program?

Paul Jodoin: Sure. there's a lot of information on many programs throughout the country. But, sure, Captain King will be happy to give you any information, plus the folks in Arizona which as well are close friends. So his email address, I think, is showing on the screen. So feel free to give him a quick email and he'll get back to you. He's actually on an assignment for a couple of days. So he may be in and out of communication. He's actually flying as we speak. So he'll get back to you. It just may take a few days. But he'll be more than happy to give you any information that he has and work with you with whatever you need.

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