T3 Webinar Overview

Saving Lives and Keeping Traffic Moving: Quantifying the Outcomes of Traffic Incident Management (TIM) Programs

View Webinar: link to this webinar's archive materials

Date:   Thursday, July 31, 2014
Time:  1:00 PM – 2:30 PM ET
Cost:  All T3 webinars are free of charge
PDH:  1.5   View PDH Policy

T3 Webinars are brought to you by the Intelligent Transportation Systems (ITS) Professional Capacity Building Program of the U.S. Department of Transportation's (U. S. DOT) ITS Joint Program Office (JPO). References in this webinar to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the U.S. DOT.


Performance measures from the field show that Traffic Incident Management (TIM) improves detection, coordination, and response and clearance times while mitigating responder risk exposure. But how do organizations transform these measures to quantify and monetize the outcomes from TIM? Likewise, how do agencies communicate these benefits to ensure that TIM programs are adequately funded at the national, State, and local level?

The National Cooperative Highway Research Program (NCHRP) 03-108 project is developing guidance for quantifying and monetizing the outcomes of TIM strategies. In this interactive webinar, the presenters will share the state of practice for estimating TIM outcomes and offer State TIM perspectives for programs with varying levels of development and data collection capabilities. We invite you to share your experiences and future needs in demonstrating the value of TIM programs.

Learning Objectives

  • Describe current methods used to quantify and monetize TIM outcomes along with their levels of effort, complexity, and data needs.
  • Share rationale behind why and with what frequency States calculate TIM outcomes, and how they use findings for internal and external communications of program value.
  • Explain the basis behind many commonly used assumptions to estimate TIM outcomes.
  • Solicit input as to how TIM benefit-cost guidance should be designed and structured.

Target Audiences

  • Mid-level program managers and analysts engaged in planning and operations of traffic incident management activities; Traffic Management Center (TMC) operators; researchers and consultants involved in the development and application of methods to quantify TIM impacts.
  • Those wanting to learn more about the quantification and monetization of TIM benefits.


Paul Jodoin, Traffic Incident Management (TIM) Program Manager, Office of Transportation Operations, U.S. Department of Transportation, Federal Highway Administration (FHWA)

photograph of Paul Jodoin

Mr. Jodoin has served as the TIM Program Manager for FHWA for the last four years. Prior to joining FHWA, he worked for 38 years at the Massachusetts Department of Transportation (MassDOT) as the manager of the Highway Operations Center and was instrumental in starting their traffic incident management program.


Robert Koeberlein, Mobility Services Engineer, Idaho Transportation Department

photograph of Robert Koeberlein

Mr. Koeberlein earned his bachelor's degree in civil engineering at the University of California, and his master's degree in engineering science from the University of Santa Clara. He joined the Idaho Transportation Department in 2001. He is responsible for Intelligent Transportations Systems, including connected vehicle development. Bob is a registered professional engineer in Idaho.

Mark Demidovich, P.E., Assistant State Traffic Engineer, Traffic Operations, Georgia Department of Transportation (GDOT)

photograph of Mark Demidovich

Mr. Demidovich has over 24 years of experience with the Department, mostly in Intelligent Transportation Systems (ITS) and Traffic Operations. He has been involved with GDOT's NaviGAtor 511 system since its initial design days in the early 1990s. Since then, he has served as the ITS Planning Manager, ITS Systems Engineer, 511 Manager, and now, project manager for GDOT's NaviGAtor software and the TMC Operations contract. In addition to his GDOT work, Mark also serves on the board of ITS Georgia.

Bill Legg, Washington State Intelligent Transportation Systems (ITS) Operations Engineer, Washington State Department of Transportation

photograph of Bill Legg

Mr. Legg manages the operations of six traffic management centers, the statewide incident response program, three statewide radio communications systems, the Commercial Vehicle Services Division, and the statewide 511 traveler information phone system. He is the Agency's connected vehicle coordinator, and is responsible for prioritizing ITS investments.

Mohammed Raqib, P.E., P.T.O.E., Section Chief, Intelligent Transportation Systems (ITS) Planning & Development, Office of Coordinated Highways Action Response Team (CHART) & ITS Development, Maryland Department of Transportation State Highway Administration (SHA)

photograph of Mohammed Raqib

Mr. Raqib is responsible for the development, operation, and maintenance of the Division's device deployment database and Geographic Information Systems. Additionally, his responsibilities include the development of ITS projects, completion of preliminary engineering for new ITS device deployments, coordination of ongoing device deployment projects with responsible SHA divisions and offices, and updating of CHART's strategic planning documents.

Vaishali Shah, Principal Investigator, Noblis

photograph of Vaishali Shah

Ms. Shah is the Principal Investigator for traveler information and traffic incident management studies, providing subject matter expertise in performance measurement and the application of statistical, modeling, and systems analysis processes to evaluate the Federal Highway Administration's Intelligent Transportation Systems technologies. Ms. Shah has 20 years of transportation experience in both surface transportation and aviation domains focusing on benefit-cost analysis. She holds a master of science in transportation engineering from the University of Texas at Austin.