T3 Webinar Overview

Roles of Transportation Management Centers in Incident Management on Managed Lanes

View Webinar: link to this webinar's archive materials

Date:   Wednesday, February 25, 2015
Time:  1:00 PM – 2:30 PM ET
Cost:  All T3 webinars are free of charge
PDH:  1.5   View PDH Policy

T3 Webinars are brought to you by the Intelligent Transportation Systems (ITS) Professional Capacity Building Program of the U.S. Department of Transportation's (U.S. DOT) ITS Joint Program Office (JPO). References in this webinar to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the U.S. DOT.


Traffic Management Centers (TMCs) play a key role in Traffic Incident Management (TIM). Specialized considerations and procedures are necessary in the unique operating environment of managed lanes in order to effectively manage traffic during an incident. Another unique characteristic of managed lanes is the operating agency of the facility. Unlike the majority of the freeways that are operated by State DOTs, managed lane facilities may also be operated by toll authorities, regional/local transportation agencies or planning organizations, or private companies. Effective incident management is especially important on managed lanes in order to preserve the reliability of the facility.

Recognizing the importance of this topic, the Transportation Management Center Pooled-Fund Study supported the development of a guidebook to discuss the use of the TMC in incident management within the managed lane operating environment. The guidebook is titled: “Roles of Transportation Management Centers in Incident Management on Managed Lanes” and highlights best practices in this topic area with the goal of improving incident response, enhancing safety, and promoting a coordinated approach between stakeholders during incident responses.

This webinar will introduce the guidebook by highlighting the unique roles of the TMC in incident management on managed lanes. Similarities and differences between incident management on managed lanes versus other roadway facilities will be covered. The TMC role will be discussed from the context of TMC preparedness in advance of an incident, as well as real-time TIM response activities and support.


Michael Tantillo will introduce the topic and provide an overview of the role of the TMC in incident management on managed lanes. The scope and importance of the topic will be defined, and the unique aspects of incident management in the managed lane environment will be covered.

Ed Roberts will discuss advanced TMC preparedness activities related to incident management within the managed lane environment. Typical TIM preparation activities that are modified for use in managed lanes, as well as additional preparation activities needed for use on managed lanes will be discussed.

Brian Kary will discuss real-time response activities and support in the managed lane environment from the perspective of Minnesota DOT, which operates managed lane facilities in the Twin Cities.

Learning Objectives

Attendees of the webinar will expect to learn about:

  • The importance of incident management in the managed lane environment.
  • How incident management in managed lanes can be different from typical incident management.
  • The TMC role in preparation for incident management on managed lane facilities.
  • The TMC role in real time incident management response and support activities on managed lane facilities.

Target Audiences

  • Managed Lane, ITS, and TMC Program Managers, consultants, vendors, academia, and government officials, including local, State, Federal and DOTs, and any other individuals or entities involved in the design, deployment, operation, or evaluation of TMCs or managed lanes.
  • Those wanting to learn more about the unique considerations related to incident management activities coordinated from a TMC in the managed lane environment.


Jimmy Chu, Transportation Specialist, U.S. Department of Transportation, Federal Highway Administration (FHWA), (Washington, D.C.)

photograph of Jimmy Chu

Mr. Jimmy Chu is a Transportation Specialist on the Traveler Information Management Team at FHWA in Washington, D.C. In this position, Mr. Chu oversees the Travel Time on Dynamic Message Signs program. He also manages the Transportation Management Center Pooled-Fund Study. He provides technical support to State agencies relating to traveler information programs. Prior to joining FHWA, Mr. Chu worked at the Virginia Department of Transportation for 25 years and was the manager of the TMC in Northern Virginia. He holds a Bachelor of Science in Civil Engineering from the University of Maryland.


Elizabeth Birriel, P.E., Deputy State Traffic Engineer, Florida Department of Transportation (FDOT)

photograph of Elizabeth Birriel

Ms. Birriel works for the Florida Department of Transportation as the Deputy State Traffic Operations Engineer and as the Statewide ITS Program Manager. With over 21 years of experience in the transportation industry and with FDOT, program areas under her responsibility include deployment of 511 Advanced Traveler Information System in the state of Florida, creation of the SunGuide® software to be used in all 12 FDOT transportation management centers in Florida and Florida DOT's Connected Vehicle Program. Ms. Birriel received her Bachelors of Science Degree in Electrical Engineering and a Master's Degree in Transportation Engineering. She is also a graduate of the Certified Public Manager (CPM) Program and is a registered Professional Engineer in the state of Florida.


Michael Tantillo, Project Manager, Vanasse Hangen Brustlin, Inc. (VHB)

photograph of Michael Tantillo

Mr. Tantillo is a Project Manager in VHB's Tysons Corner office. He is a member of the National Committee on Uniform Traffic Control Devices (NCUTCD) Toll and Managed Lanes Task Force, and has prior experience with traffic control in a toll facility environment. Mr. Tantillo led the development and research of topics for this guidebook. Mr. Tantillo holds a Bachelor of Science in Civil Engineering from Duke University, and a Master of Science in Civil Engineering from the University of Virginia.

Ed Roberts, Transportation Consultant, VHB

photograph of Ed Roberts

Mr. Roberts is currently a transportation consultant for VHB. He provided traffic incident management-related technical and operational support as a member of the VHB team that developed this Guidebook. He previously worked for the NYS Department of Transportation for over 37 years, retiring as the Director of the Department's Systems Optimization Bureau in 2010. As Bureau Director his responsibilities included program and operational management oversight for the statewide ITS program. Mr. Roberts holds a Bachelor of Science Degree in Civil Engineering from SUNY Buffalo and was a Professional Engineer.

Brian Kary, Freeway Operations Engineer, Minnesota Department of Transportation

photograph of Brian Kary

Mr. Kary has worked with the Minnesota Department of Transportation since 1999. His work with the department has included working in Freeway Operations, Traffic Analysis, and Incident Management. In his current position, Mr. Kary oversees the daily operations of the Regional Transportation Management Center, which includes the MnPASS system, the FIRST program, ramp metering, and the freeway operations group.