T3 Webinar Files

Next Generation Traveler Information System
(September 23, 2015)

UDOT Traveler Information Network: State of the Practice

Presenter:   Glenn Blackwelder
Presenter's Org:   Utah Department of Transportation (UDOT)

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T3 Webinars are brought to you by the Intelligent Transportation Systems (ITS) Professional Capacity Building Program (PCB) of the U.S. Department of Transportation's (U.S. DOT) ITS Joint Program Office (JPO). References in this webinar to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the U.S. DOT.


Slide 1:  UDOT Traveler Information Network: State of the Practice

[This slide contains the UDOT Traffic Operations Center logo.]

Slide 2:  UDOT's Traveler Information Network

[This slide contains a graphic of a transparent pie chart overlaid a photo of a toolbox. The pie chart slices (tools) are labeled: UDOT Traffic app, 511, UDOT Traffic Twitter, ATMS Network, UDOT Traffic Website, HAR (Highway Advisory Radio), MY UDOT Traffic Alerts, TravelWise push alert, and Media coverage.]

Slide 3:  Reaching Travelers Faster than ever before…

[This slide contains four images: (1) a smartphone application screenshot displaying a map of Ogden, Utah marked with alert signs and roads colored to signify traffic conditions; (2) a smartphone application displaying a spot to display a live traffic video feed, but instead is displaying an error message: “There is no image available for this camera. Please try to access it later. If you receive this message after an hour, it might take us more than one day to repair the problem.;” (3) a screenshot of a tweet to @UDOTTRAFFIC: “The green turn arrow for the SBB onramp at 14600 S has had major problems the past few days. Can you have someone look into it?;” and (4) a screenshot of UDOT's Deputy Director and Chief Engineer Carlos Braceras' Twitter feed, displaying three tweets.]

Slide 4:  511 Strategic Planning

[This slide contains a vertical bar graph displaying monthly 511 phone, app, and website usage distribution for 2014. Use of the app increased through July, decreased in August, and then remained relatively constant through the end of the year.]

Slide 5:  UDOT's Vision for Traveler Information

[This slide contains a line graph that plots UT 511 Call Volumes during October 1-13 for 2012, 2013, and 2014. The graph shows steady call volumes (less than 500) for 2012 and 2014, except for a spike to 2700 on October 4, 2014. Call volume in 2013 is much higher from October 3 on due to UDOT action as a result of the 2013 government shutdown. Utah's Governor directed UDOT to use the VMS to let residents/visitors know that all state parks were open. UDOT turned to 511, because it's the only statewide channel.]

Slide 6:  Inclement Weather

[This slide contains a vertical bar chart displaying Android and iPhone usage from 11/13/2011 through 6/12/2012 laid over a Salt Lake City area map.]

Slide 7:  Future Enhancements

  • Streaming cameras
  • UDOT Traffic App enhancements/improvements
  • Personalized routing
  • UDOT Traffic website enhancements

[This slide contains three images: (1) a smartphone application screenshot displaying a live camera feed of a section of US-6; (2) a screenshot of a tweet from a user praising @UDOTTRAFFIC's iPhone app; and (3) the Waze logo.]

Slide 8:  Challenges

  • Directing motorists to our resources
  • Timelines
  • Funding and approvals
  • Drivers don't care about borders, municipality, etc… if they're on the road, they feel that they should be able to get information from UDOT.

[This slide contains four logos: Citizen Reporting (a UDOT program), UDOT Traffic, Click N' Fix, and UDOT's Walking School Bus App (Getting your kids to walk and bike safely to school just got easier.).]

Slide 9:  UDOT's Vision, Mission and Strategic Goals

Strategic Goals

  • Zero Crashes, Injuries and Fatalities
    UDOT is committed to safety, and we won't rest until we achieve zero crashes, zero injuries and zero fatalities.
  • Preserve Infrastructure
    We believe good roads cost less, and through proactive preservation we maximize the value of our infrastructure investment for today and the future.
  • Optimize Mobility
    UDOT optimizes traffic mobility by adding roadway capacity and incorporating innovative design and traffic management strategies.

Keeping Utah Moving
UDOT's vision is as simple and straightforward as our name. We aim to Keep Utah Moving. That includes everything from improving our roads and traffic lights to providing alternate means of getting from A to B, like bike lanes and public transit. We want to make sure that whatever is being moved, freight and cargo or the people in a vehicle, arrives safe and promptly. It isn't easy, but Keeping Utah Moving is what keeps UDOT going.

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