ITS in Academics

ITS University Workshop #4
September 22-23, 2016 | ITS America Headquarters in Washington, D.C.

Day 1 Presentation | September 22, 2016

Workforce Development for the TSMO Community: An Emerging Strategic Direction

Presenter: Patrick Son
Presenter's Org: National Operations Center of Excellence (NOCoE)

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The slides in this presentation are branded with the NOCoE logo.

Slide 1: Workforce Development for the TSMO Community: An Emerging Strategic Direction

National Operations Center of Excellence

Slide 2: NOCoE’s Inaugural Summit: TSMO Workforce Development

  • Genesis of the Summit
  • Current State of the Industry
  • Issues for the Summit to Address
  • Summit Participants
  • Emerging Strategic Direction
  • Next Steps

[This slide contains a muted collage of background images including a photo of a bus and a photo of cars on a crowded highway. There are three photos on top of the background collage: (1) a conference room with people sitting at a U-shaped table, (2) people networking, and (3) a man giving a presentation.]

Slide 3: Genesis of the Summit

  • Workforce capabilities are recognized as an increasingly crucial component of realizing the potential of new ITS technology and TSMO applications
  • September 2015: NOCoE charged with focusing on TSMO workforce development as the centerpiece of its first strategic work program and Annual summit

Slide 4: Current State of the Industry

Three White Papers in advance of the Summit addressed the following areas:

  • Institutional context for TSMO in transportation agencies
  • Professional Capacity Building Needs vs. Available Resources
  • Recruitment, Retention and Career Development

Slide 5: Issues for the Summit to Address

Competencies, Education and Training:

  1. Pre-employment education aimed at producing TSMO generalists
  2. Pre-employment education aimed at producing key TSMO-related technical specialists
  3. Position and qualifications specifications (KSAs)
  4. Employment training programs

Recruitment, Retention and Career Development:

  1. Keeping pace with emerging trends in technology/skills
  2. Recruitment
  3. Career development
  4. Retaining top performers

Slide 6: Summit Participants

  • 4 US DOT officials
  • 11 state DOT officials
  • 2 local agency officials
  • 6 representatives from academia
  • 4 private sector representatives
  • 4 non-profit association representatives

Slide 7: An Emerging Strategic Direction

Workforce Competencies, Education and Training
Priority Action Item Implementation Strategies

  1. Pre-employment education for TSMO generalists and key support specialists.
    1. Forum of DOTs, private sector, and educators (2*)
    2. Add existing programs and course materials into EKTS (1*)
    3. Curriculum development for educational institutions & training programs (1*)
  2. Position and qualifications specifications (KSAs).
    1. Repository of similar existing PDs/KSAs; create model position descriptions based on position/function matrix established in previous research. (2*)
  3. Employment training programs.
    1. Review best practices for TSMO training policies (for new hires, promotions, and transfers); create model TSMO training programs (3*)

Slide 8: An Emerging Strategic Direction

Workforce Recruitment/Retention/Career Development
Priority Action Item Implementation Strategies

  1. Recruitment
    1. Document public/private entity best practices, including targeting non-CE disciplines and recruitment sources, recruitment “sweeteners” (e.g., signing bonuses). (2*)
    2. Develop a strategy to elevate TSMO visibility as a core transportation function (2*)
  2. Career development
    1. Document best practices in mentoring, succession planning, cross training, special assignments, and individual career planning for public/private entities. (1*)
  3. Retaining top performers
    1. Review current practices for rewarding performance (1*)

* = Number of Actions Proposed

Slide 9: Recommendations to the TAC and Board of NOCoE

The Summit Organizing Committee recommends:

  • Proposed strategic direction and action items be approved by TAC and presented to the Board
  • Assembly of strategic implementation team, headed by NOCoE’s Managing Director and Technical Services Manager
  • Regularly apprise NOCoE’s TAC & Board of progress on implementing the Strategic Direction
    • NOCoE partners (AASHTO, ITE, ITS America, FHWA, TRB) should be integrally involved in the execution of this initiative
    • NOCoE will lead as a connector of workforce-related resources and activities

Slide 10: Next Steps

  • TAC & Board affirmed strategic direction in August 2016
  • Upcoming newsletters and webinars will be used for outreach and engagement
  • Meetings with partner and stakeholder groups to vet recommendations and roles
  • NOCoE will continue to facilitate the conversation and serve as a focal point for WFD resources

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For more information, contact:

Michelle Noch
ITS Professional Capacity Building Program Manager
ITS Joint Program Office
Office of the Assistant Secretary for Research and Technology (OST-R)
U.S. Department of Transportation



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